As sites such as Twitter™ and Facebook™ have shown, the World Wide Web has evolved from individual Web sites into a community-oriented phenomenon. If your business or organization has not evolved to take into account these new technologies, you could be losing a great deal of potential customers without even being aware of it.

One of the best ways to keep in contact with your customers is to issue an online newsletter. A great way to collect e-mail addresses is to create a registration/login module making available material to registered users only. At Palmetto Web Productions, we offer a variety of community Web sites, from simple registration/login modules to blogs and discussion forums to full-fledged social networking sites.